How it Works

• As a potential client the first thing you should do is decide what you want for your event, and if you need advice just ask. We can then inform you what we can do to meet your wishes.
• Once you have a clear idea go to the ‘Request a Quote’ page and fill in the necessary information. Don’t worry if the items you need aren’t shown, just add your requirements into the message box at the bottom.
•  Remember to add your address and if you require our cleaning service, that allows us to calculate any other costs.
• We will e-mail you with a detailed itemised quote so you can see exactly what your costs will be. This also lessens the chance of any errors or miscommunication.
• If you are unsure of numbers don’t worry, we can amend an order if there are some increases / decreases to numbers (subject to availability) at short notice.
• If your event is on a weekend we deliver Friday and collect Monday. Exact delivery times cannot be guaranteed but we will liaise with you prior to delivery. Please do not ask for delivery the day of your event, it leaves little margin of error should something beyond our control go wrong.
• We will normally only ask for payment when your order is confirmed. If it is an urgent order, we will accept payment upon delivery.